Request Deletion of Your Personal Data

At Shamadhan, we respect your privacy and your right to control your personal information. If you wish to permanently delete your Shamadhan account, you may submit a request through our customer support service.

How to Request Account Deletion

To delete your Shamadhan account, please contact our support team using one of the following methods:

Customer Support Hotline:
📞 16789

Email Support:
✉ support@shamadhan.com.bd

Please provide the following information when submitting your request:

  • Registered mobile number

  • Full name

  • Reason for account deletion (optional)

Our support team may contact you for identity verification before processing the request.

What Happens After You Submit a Request

Once your identity is verified:

  • Your Shamadhan account will be permanently deactivated.

  • Access to your account and services will be disabled.

Data Retention Notice

As a financial service provider, Shamadhan Service Limited may retain certain information, including transaction records, where required by applicable laws, regulations, or regulatory authorities.

Processing Time

Account deletion requests are typically processed within 7 working days after successful verification.

For any assistance, please contact our support team.